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Head to Head

                                                    Ders, have you met JD.ID Aftersales Manager?
                                                    We are glad to introduce you to our Aftersales
                                                JManager, Peter Setiawan, who has joined us
                                                since February 2017. Before he took aboard in
                                                e-commerce business, Peter served as Supervisor
                                                Maintenance Laboratory Balances in PT Almega
                                                Sejahtera, a Swiss-based company operates in
                                                laboratory needs.

                                                Peter then joined Canon Service Center as Senior
                                                Service Manager for 13 years. With decades
                                                of experience, he is trusted to lead JD.ID
                                                Aftersales division.
                                                The alumni of Jayabaya University, stated that,
                                                working with JD.ID Aftersales team gives him
                                                particular opportunities and challenges in preparing
                                                and implementing the standard operating
                                                procedure (SOP), as well as delivering the best and
                                                fastest service to each of JD.ID customers’ claims.

                                                Let’s get to know him better, JDers!
        PETER                           SETIAWAN
         PETER SETIAWAN


                                                           Aftersales Manager JD.ID
        14
        14          UNIQUE THINGS
                    about PAK PETER



        Q: Favorite food and drink?  Q: Coffee or tea?            Q If you were granted to
        A: SALAD AND GREEN TEA       A: TEA                          have additional furlough
                                                                     for a month, what would
        Q: The happiest              Q: Sports game or               you do?
           moment in life?              news program?             A: TRAVELING TO EUROPE
        A: THE BIRTH OF MY           A: NEWS
           FIRST CHILD                                            Q:  Life motto?
                                     Q: Which one is preferred, big   A: STRUCTURED, PLANNED,
        Q: Favorite vacation spot?      city or rural area?          AND PROVEN
        A: MOUNTAINS/                A: RURAL AREA
           LANDSCAPES                                             Q: . If you were granted
                                     Q: Childhood dream?             3 wishes, what would
        Q: Favorite weekend routine?  A: BEING A DOCTOR              they be?
        A: SPORTS-SWIMMING AND                                    A: PRIVATE JET, TRAVELING
           READING BOOKS             Q: Absolute working principle?  AROUND THE WORLD,
                                     A: BE TRUSTED PERSON            AND VISITING ONE
        Q: The most favorite f lm that                               OF THE LARGEST
           will never bore to watch?  Q: The most annoying thing?    LIBRARY IN THE WORLD:
        A: TOM AND JERRY             A: UNEXPECTED EVENT             BRITISH LIBRARY

                                          JDMAGZ · APRIL 2019
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